Privacy Policy

Salt & Sun Travel Co. “Salt & Sun,” “we,” “our,” or “us” respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit a lead form, request travel planning services, communicate with us, or interact with our marketing, booking, or customer service systems.

This Privacy Policy applies to information collected through our website, forms, landing pages, advertisements, email, phone calls, text messages, scheduling tools, customer relationship management systems, and related services.

Website: https://www.saltandsuntravelco.com

1. Information We Collect

We may collect the following types of information when you interact with Salt & Sun Travel Co.:

Personal Information You Provide

Name
Email address
Phone number
Mailing address, if provided
Travel destination interests
Travel dates or preferred travel timeframe
Number of travelers
Budget range
Departure city or airport
Trip type, such as honeymoon, family vacation, group trip, destination wedding, anniversary trip, adults-only resort, all-inclusive vacation, or other travel request
Special travel preferences
Information submitted through contact forms, lead forms, surveys, quizzes, booking forms, or consultation requests
Any other information you voluntarily provide

Communication Information

SMS/text message history
Email communications
Phone call notes
Voicemail information
Appointment or consultation history
Customer service notes
Travel planning notes
Opt-in and opt-out records

Travel Planning Information

Traveler names
Dates of birth
Passport information, if necessary for a booking
Loyalty numbers, if provided
Room preferences
Airline preferences
Resort preferences
Accessibility needs
Dietary needs
Celebration details
Emergency contact information, if provided
Payment-related information, when required for a booking or invoice

Website and Device Information

IP address
Browser type
Device type
Pages visited
Time spent on the website
Referral source
General location data
Form interaction data
Cookies and tracking pixels
Advertising campaign data
Website analytics data

2. How We Use Your Information

Respond to your inquiry
Contact you by SMS, email, or phone
Schedule a consultation
Prepare travel recommendations
Create travel quotes or proposals
Coordinate bookings with travel suppliers
Send appointment reminders
Send travel-related updates
Follow up on incomplete forms or inquiries
Provide customer support
Send marketing or promotional messages, where permitted
Improve our website, services, and advertising
Maintain records of consent and communication preferences
Comply with legal, regulatory, carrier, industry, and contractual requirements
Prevent fraud, abuse, unauthorized activity, or misuse of our services

3. SMS, Text Messaging, Email, and Phone Communications

By submitting your phone number through our website, lead form, booking form, landing page, advertisement, or other opt-in method, you agree that Salt & Sun Travel Co. may contact you by SMS/text message, phone call, voicemail, and email regarding your travel inquiry, consultation request, quote request, booking, trip planning, promotions, reminders, and related services.

Message frequency may vary. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchase.

You may opt out of SMS messages at any time by replying STOP. You may request help by replying HELP.

4. A2P 10DLC and Mobile Information Sharing Policy

Salt & Sun Travel Co. does not sell, rent, trade, or share your mobile phone number, SMS opt-in data, or text messaging consent with third parties or affiliates for their own marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.